Relations - Customer, Reseller, Manufacturer, or Outsourcer

A methodical yet timely process of negotiating technology contracts with customers, resellers, manufacturers, and outsourcers can be a test of wills.  We can ease this process by offering best practices and creative compromises for all types of contracts and agreements.  We have experienced every role (Manufacturer, Reseller, Customer, Outsourcer) and understand what drives each and every party involved.

At times, the relationship between the customer, reseller, and manufacturer can become strained.  We can aid in repairing this relationship and provide a path of common understanding so everyone’s goals can be met.  Don’t let a strenuous relationship get in the way of progress.  Let us help you repair it now!

At times, customers can become anxious and unclear about a large technology decision.  Sometimes the simplest and most relevant questions are overlooked because of how deep your teams are entrenched.  We can offer consultation and ask the questions that may have overlooked or thought of as insignificant, although most times they are the most relevant.

Your business depends on the technology and partnerships you have formed.  Service Level Agreements are shaped to set clear expectations when needs arise.  We can help you uncover your needs and work with your partners to structure an agreement that works well for everyone.