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Call - 888-582-4548

inquiry@lucilium.com
  

 

"He was able to understand our business and recommend practical improvements to increase customer satisfaction while controlling costs. He is well respected within ABB and we would gladly work with him again..."  
   Joel Flower
   Director of Services
   ABB


"...Gifted knowledge of technology and ability to sell technology to our clients was a critical factor..."
   John Gillen
   President/CEO
   West Business Services
    Tel Mark Sales

 

 

 

 

 

 

 

 

 

"John's previous call center experience and operational background became quickly apparent in his ability to understand our business and help us work towards our efficiency goals..."
   Linda Johnson
   Vice President of Operations
   Digi-Key Corporation


"Most valuable resource...   ...The only person who truly listened to me and the team.”
   Janice Wade
   Sr Project Manager

Lifecycle 

 

 

We will assist in managing a portion or the entire lifecycle of your technology investment.  Application Management interfaces with the business, application development, operations, and your information technology team to ensure the proper alignment, expectations, knowledge, and use of the technology.  Projects will have a greater propensity for success and your over all return on investment will be expedited.

 

 

We will deliver a clear and easy to understand return on investment to possibly justify a new investment or to solidify a recent one.  We work in tandem with your teams so your people can understand and own the deliverable.  Every ROI delivered by Lucilium is 100% customized to meet your requirements.  Know exactly where you stand before making the investment!

 

Setting proper expectations is a critical part of all technology investments.  One must see, experience, touch, and feel before the solution becomes real.  We will deliver a strategy and manage the implementation of a prototype or pilot so the proper expectations and level of confidence can be shared by all.  Projects will be of greater success, and the business will have much less apprehension about what will and will not be delivered.

 

 

Cost Benefit Ratio – Although closely related to a return on investment, a cost benefit ratio will determine the overall ratio of cost to the amount of return you will receive on a monthly or quarterly basis.  Our ratios can be used to determine priority of all pending projects.  Make clear and concise decisions about what will and will not benefit the business most!